Subscription policy

 

Your Subscription (Spar-Abo)

With our subscription (Spar-Abo), you receive your selected product regularly and automatically at a discounted subscription price. This ensures a continuous supply without having to place a new order each time.

How does delivery work?

Your product is automatically shipped according to your selected delivery interval. You will receive an order confirmation and a shipping confirmation by email before or when each new order is processed.

You can flexibly adjust your delivery interval through your customer account.

How long does my subscription last?

Your subscription has a minimum term of 3 months. During this period, the agreed deliveries and recurring payments will take place according to your selected delivery interval.

After the minimum term has expired, you can cancel your subscription at any time through your customer account or by contacting our customer service team.

Can I make changes to my subscription?

Yes. You can flexibly adjust your subscription to suit your needs. Through your customer account or our customer service team, you can:

  • Change your delivery interval.

  • Adjust upcoming delivery dates.

  • Switch to a different product, subject to availability.

  • Cancel your subscription after the minimum term has expired.

Can I change my shipping address?

Yes. You can update your shipping address at any time through your customer account. Changes must be made before your next order is processed.

How does payment work?

The payment method you select when starting your subscription will be used for recurring payments. The amount due will be charged automatically to this payment method according to your selected delivery interval.

Right of Withdrawal & Further Information

Your statutory rights, including any applicable right of withdrawal, remain unaffected by the subscription terms.

For further information about contractual terms, withdrawal, returns, shipping and data protection, please refer to our Terms & Conditions, Withdrawal & Refund Policy, Shipping Policy and Privacy Policy.