Shipping conditions

 

Domestic & International Shipping

We want your order to reach you as quickly as possible.

Orders placed on business days before 12:00 PM are usually shipped the same day from our fulfillment partner in Austria, provided all ordered products are in stock. Orders placed on weekends or public holidays are processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track your delivery at any time.

All stated shipping and delivery times are estimates and are not guaranteed. Your statutory delivery rights remain unaffected.

Orders are shipped by our fulfillment partner Niceshops GmbH, Saaz 99, 8341 Paldau, Austria. For more information, visit niceshops.com.

Depending on the destination country, deliveries are handled by Austrian Post, DPD, DHL, DHL Express or GLS.

Which countries do we ship to?

We ship within Austria, to numerous EU countries, as well as Switzerland, the United Kingdom, Liechtenstein and Norway.

Shipping Costs

Free shipping on orders of €90 or more, or with a subscription in our standard shipping countries!

For regular one-time orders, we charge a flat shipping fee of €4.50. Orders with a total value of €90 or more qualify for free shipping.

When you choose a subscription (Spar-Abo), you enjoy free shipping on every subscription delivery, regardless of the order value. This applies to all our standard shipping countries.

Shipping Costs at a Glance

Destination Order Value Shipping Costs
Standard shipping countries* Under €90 €4.50
Standard shipping countries* €90 or more Free
Standard shipping countries* Every subscription delivery Free
Estonia, Finland, Latvia, Lithuania Any order value, including subscriptions €30.00
Poland Any order value, including subscriptions €85.00

Standard shipping countries: Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Austria, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland and the United Kingdom.

All shipping costs include applicable VAT, where required. The shipping costs applicable to your order will be displayed at checkout before you complete your purchase.

Customs Duties & Import Taxes

For deliveries outside the EU, additional customs duties, import taxes or handling fees may apply. These charges are not included in our shipping costs and must be paid by the recipient.

Any applicable taxes and shipping costs for your destination country will be displayed at checkout before you complete your order, where they can be calculated in advance.

Please check the applicable import regulations and any potential additional charges in your destination country before placing your order.